top of page

Payments, Returns & Shipping

IMG_20210924_134913_950 copy-1_edited.jpg

At Herbal Medicines Inc, we go above and beyond to provide you with the best customer service and the best quality traditional products at a fair price.


We conduct business according to the same values, knowing that better service equals loyal customers. Our store policies are detailed below, please have a look and contact us if you want to learn more!

Payment Methods

We accept payments via PayPal and Square Pay. To make payments via PayPal, you do not need an account - you can use a credit or debit card to make purchases on the website via our secure PayPal link.



We do our very best to provide quality products. We want our customers to be completely happy with their purchase. If you are not completely satisfied with your order, please contact us within 14 days of receiving your order and we will be happy to find a solution.


Unfortunately, to guarantee quality, we will not take returns. However, we will happily replace your product for something else (subject to availability) or issue a refund (exclusive of postage and packaging). 

Refunds will be processed within 5 working days. 



Thank you for making a purchase with Herbal Medicines Inc, we appreciate your order.


Herbal Medicines Inc ships within the UK and internationally. Please allow 1-2 business days for your order to be dispatched. All orders will be sent via Royal Mail Tracked 48. See below for a our shipping prices. 

UK - £3.99

EU & Rest pf Europe - £5.99

USA - £9.99

Australia & Rest of the World - £9.99


If you would prefer your order to be sent using another shipping method please do not hesitate to get in touch with us and we will try to find a solution. 

If you are a customer ordering from outside of the UK, please be aware that your order may be delayed due to international shipping delays. 

Please do not hesitate to get in contact with a member of a team should you have any queries

bottom of page